New Information = Better public services

February 26, 2010 at 11:21 am Leave a comment

By Peter Baeck
Through the wonderfull world of social media i was guided to this interesting article in the New York Times about the future influence of the internet and spred of information. A short note about how i actually got to read the article in the first place – Radcial Efficiency was  followed on twitter by ShallieBey, interested in who follows us, i went to her profile, and through her tweets i was directeed to Andy Stalman  and through Andy’s tweets i was led to the article.

One thing that struck me when i read the New York Times article was this quote from Hal Varian, Google, chief economist.

 The smartest person in the world could well be behind a plow in China or India. Providing universal access to information will allow such people to realize their full potential, providing benefits to the entire world.”

It made me instantly think about Innovation Units work on Radical Efficiency. The point we make in radical efficiency, based on case studies of succesfull innovations from across the globe,  is that public value can be increased and the costs of public services significantly reduced, if we make new information available to both users and providers of public services. One case study shows how new information delivered from community to police officers, and from officer to officer was one of the key factors in Chicago Police Department  saving 44 million USD and reducing crime by 16% over a three year period.  CLEAR and the 10 other case studies are analysed in the Radical Efficiency report, and together

Radical Efficiency workshop in Croydon

they create a set of principles for public sector innovation, that Innovation Unit how use  to help local authorities across the UK design better, different and more affordable public services. The principles have aldready been put to the test in a series of workshops in Croydon, Central Bedford and Glasgow.  If you are interested in what New Information, and the three other principles of Radical Efficiency ‘New Customers’, ‘New Suppliers’ and ‘New Resources’ means for the future design of public services, follow our blog, twitter, and homepage. The report will be published by mid March.  

Entry filed under: Innovation Worldwide, Local Authorities, Radical Efficiency, Regional Bodies.

Neil Gaiman inspires an English Teacher to ask why she tests the ‘cool things’ on her high-achievers letting my social brain do its thing at the RSA

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed

The Innovation Unit website

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 29 other followers


Twitter Updates

Follow innovation_unit on Twitter

%d bloggers like this: